Our software solutions include applications for Credit control, Debt collection, Indigent management (South African focused), Technical maintenance of infrastructure as well as a comprehensive Communication module (sending and receiving messages) which integrates with all our applications.
Our software solutions integrate seamlessly with mobile technology, providing real time status of activities. Utilise our solution to geo-reference and record infrastructure information through stand data/meter audits, general stand inspections or as a cost effective benefit in conjunction to our other software i.e. Credit control and Indigent management.
This service line is both supportive to our software solutions as well as to optimise our Clients’ income through Business Consulting. It includes Business analysis, Debtor book analysis, Review and optimisation of Credit Control processes as well as Business Intelligence. We are there for you every step of the way.
RUMAS has over 20 years’ experience of developing business solutions in the Utility environment.
Our experience has taught us that the most effective way to manage Revenue Enhancement programmes is through dedicated business process management systems and not through a general system which lacks focus in a specific area/function. We have therefore developed unique solutions directed towards optimising income through unique customised processes. Our solutions bring about swift and accurate execution of actions which is always paramount to any organisation.
Focused but flexible collection process
Automated Revenue Collection Management software assisting clients during their entire Revenue Collection Cycle (Pre-legal and Legal)Read more
Supporting the maintenance of a social safety net
An Indigent Management Solution catering for verification of, and keeping track of the status of Indigent households in a municipal environmentRead more
Cost effective productivity improvement innovation
Innovative mobile data collection with realtime geo-referencing ensures improved worker productivityRead more
Enhancing service delivery through direct communication to customers
Bi-directional communication during Revenue Collection, Indigent Management, Field Audits, Municipal general correspondences and conferencesRead more
Focused but Effective Infrastructure Audit Solution
Scheduling and recording of actions as well as managing technicians performing maintenance actions on utility services infrastructureRead more
Providing meaningful advice for improved organisational performance
This expert service line is both supportive to our business software solutions as well as to optimise our client’s income through Business Consulting.Read more